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Wait/Delay

Jake Rosenthal avatar
Written by Jake Rosenthal
Updated over a week ago

How to set up and use Wait/Delay action

Pause the Workflow for a specified duration. Follow these steps:

  1. Add a Wait/Delay action: While editing a Workflow, click the plus button between existing blocks. This will open a modal where you can select from Cassidy's pre-configured actions. Choose the Wait/Delay action to add it to your Workflow.

  2. Rename the action (if needed): If you want to make the action more descriptive or easier to reference as a variable later, enter a new name.

  3. Select Wait Mode: Choose between two wait options:

    • Wait for a specific duration: Pause the Workflow for a set amount of time

    • Wait until a specific date and time: Pause the Workflow until a particular date and time

  4. Configure duration settings (if "Wait for a specific duration" is selected):

    • Enter Duration: In the first field, enter a value or reference a variable from previous steps

    • Select Unit: Choose the time unit from the dropdown (seconds, minutes, or hours)

    The maximum wait duration is 30 days.

  5. Configure date and time settings (if "Wait until a specific date and time" is selected):

    • Enter Reference Date: Select the date using the date picker, or click the pencil icon to enter the date directly. You can reference variables from previous steps or the trigger to provide context

    • Choose Offset: Select when to resume the Workflow relative to the reference date:

      • At that time: Resume the Workflow exactly at the specified date and time

      • Before: Resume the Workflow before an offset from the specified date and time

      • After: Resume the Workflow after an offset from the specified date and time

    • For "Before" and "After" options: Enter the Duration value and select the Unit (seconds, minutes, or hours)

Here's a sample of the type of output you can expect:

When the Workflow is paused, you'll see a waiting status indicator, and once the wait period completes, the Workflow continues to the next action automatically.

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