> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cassidyai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Jira for Knowledge Base

> Import Jira projects and issues into your Knowledge Base for AI-powered search and context.

Import Jira projects and issues into your [Knowledge Base](/knowledge-base/overview) so your [Agents](/agents/overview) and [Workflows](/workflows/overview) can reference project context when generating answers.

<Info>On-premise Jira syncing is available with Enterprise plans. [Contact us](mailto:support@cassidyai.com) for more details on setting up on-premise integrations.</Info>

## Connect your account

<Steps>
  <Step title="Open Connected Apps">
    Click your name in the bottom-left of the sidebar, then click the settings icon to open **Settings**. Select **Connected Apps**.

    <Frame>
      <img src="https://mintcdn.com/cassidy/N9-y0nybfFX2aF_f/images/integrations/connecting-to-jira-img-0.png?fit=max&auto=format&n=N9-y0nybfFX2aF_f&q=85&s=c52d67d0eac8e0a52d3cf1e5203c97ee" alt="Cassidy sidebar showing the account settings popup" width="1052" height="854" data-path="images/integrations/connecting-to-jira-img-0.png" />
    </Frame>
  </Step>

  <Step title="Connect Jira">
    Locate **Jira** in the list and click **Connect Jira**.

    <Frame>
      <img src="https://mintcdn.com/cassidy/N9-y0nybfFX2aF_f/images/integrations/connecting-to-jira-img-1.png?fit=max&auto=format&n=N9-y0nybfFX2aF_f&q=85&s=51861c1c3349c7403f225530ae74db3c" alt="Connected Apps page showing Jira with a Connect Jira button" width="2508" height="1168" data-path="images/integrations/connecting-to-jira-img-1.png" />
    </Frame>
  </Step>

  <Step title="Accept the access request">
    Sign in to your Atlassian account if prompted, then review the permissions and click **Accept** to grant Cassidy access to your Jira projects and issues.

    <Frame>
      <img src="https://mintcdn.com/cassidy/N9-y0nybfFX2aF_f/images/integrations/connecting-to-jira-img-2.png?fit=max&auto=format&n=N9-y0nybfFX2aF_f&q=85&s=ed55040941c777d8b901725e61b68769" alt="Atlassian authorization page showing Cassidy requesting access to Jira data" width="1204" height="1704" data-path="images/integrations/connecting-to-jira-img-2.png" />
    </Frame>
  </Step>

  <Step title="Confirm the connection">
    Jira now shows as **Connected** in your Connected Apps list.

    <Frame>
      <img src="https://mintcdn.com/cassidy/N9-y0nybfFX2aF_f/images/integrations/connecting-to-jira-img-3.png?fit=max&auto=format&n=N9-y0nybfFX2aF_f&q=85&s=a8381dfdf179c55ffb645d1c576e474c" alt="Connected Apps list showing Jira with a Connected status and Disconnect button" width="1916" height="144" data-path="images/integrations/connecting-to-jira-img-3.png" />
    </Frame>
  </Step>
</Steps>

## Import Jira content

<Steps>
  <Step title="Select Jira as the source">
    Navigate to your [Knowledge Base](/knowledge-base/overview), click **Sync From Integrations**, and select **Sync from Jira**.

    <Frame>
      <img src="https://mintcdn.com/cassidy/N9-y0nybfFX2aF_f/images/integrations/connecting-to-jira-img-4.png?fit=max&auto=format&n=N9-y0nybfFX2aF_f&q=85&s=47015829d57bcfef7330fe84990a2b78" alt="Knowledge Base Sync From Integrations dropdown showing Sync from Jira option highlighted" width="1208" height="960" data-path="images/integrations/connecting-to-jira-img-4.png" />
    </Frame>
  </Step>

  <Step title="Select projects and issues">
    Browse your Jira projects, select the projects or individual issues you want to import, then click **Import**.

    <Frame>
      <img src="https://mintcdn.com/cassidy/N9-y0nybfFX2aF_f/images/integrations/connecting-to-jira-img-5.png?fit=max&auto=format&n=N9-y0nybfFX2aF_f&q=85&s=8af3ce40fb225fd406cfdfe3c2ed645b" alt="Import a Project from Jira dialog showing projects and issues with checkboxes" width="1188" height="1122" data-path="images/integrations/connecting-to-jira-img-5.png" />
    </Frame>
  </Step>
</Steps>

<Note>Imported content syncs automatically every 24 hours. Enterprise plans support live sync for near-real-time updates. Learn more about [sync behavior](/integrations/sync-integrations).</Note>

## Next steps

<CardGroup cols={2}>
  <Card title="Automate Jira with Workflows" icon="diagram-project" href="/integrations/jira/workflows">
    Trigger Workflows from issue changes and automate issue management.
  </Card>

  <Card title="Explore the Knowledge Base" icon="book" href="/knowledge-base/overview">
    Learn how to organize and manage your imported content.
  </Card>
</CardGroup>