> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cassidyai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Reply to email with Outlook

> Reply to a specific email in an Outlook conversation thread from a Workflow.

Use the **Reply to Email with Microsoft Outlook** action to reply to an email from your connected Outlook account as part of a [Workflow](/workflows/overview). You can reply to the email that triggered the Workflow or specify a particular email to respond to.

## Set up the action

<Steps>
  <Step title="Add the action">
    While editing a Workflow, click the **+** button between existing blocks. Select **Reply to Email with Microsoft Outlook** from the action list.

    <Frame>
      <img src="https://mintcdn.com/cassidy/2kKOUhntNdt3MMyN/images/reference/reply-to-email-with-microsoft-outlook-img-0.png?fit=max&auto=format&n=2kKOUhntNdt3MMyN&q=85&s=5f1fc83909d318dcc2054a7bfc9dbbd0" alt="Selecting the Reply to Email with Microsoft Outlook action" width="966" height="578" data-path="images/reference/reply-to-email-with-microsoft-outlook-img-0.png" />
    </Frame>
  </Step>

  <Step title="Rename the action (optional)">
    Click the action name to give it a more descriptive label for easier reference as a variable in later steps.

    <Frame>
      <img src="https://mintcdn.com/cassidy/2kKOUhntNdt3MMyN/images/reference/reply-to-email-with-microsoft-outlook-img-1.png?fit=max&auto=format&n=2kKOUhntNdt3MMyN&q=85&s=e175b93e82d86f19c696c0508f8ae7cd" alt="Renaming the Reply to Email with Microsoft Outlook action" width="1008" height="162" data-path="images/reference/reply-to-email-with-microsoft-outlook-img-1.png" />
    </Frame>
  </Step>

  <Step title="Connect your Outlook account">
    If you haven't already, connect your Microsoft Outlook account to Cassidy.

    <Frame>
      <img src="https://mintcdn.com/cassidy/2kKOUhntNdt3MMyN/images/reference/reply-to-email-with-microsoft-outlook-img-2.png?fit=max&auto=format&n=2kKOUhntNdt3MMyN&q=85&s=0d26f149fa2a0ee68115c0416182846b" alt="Adding a Microsoft Outlook connection for the action" width="1012" height="2222" data-path="images/reference/reply-to-email-with-microsoft-outlook-img-2.png" />
    </Frame>
  </Step>

  <Step title="Toggle on reply to trigger email (optional)">
    If you're using this action with the **New Email Received in Microsoft Outlook** trigger, enable **Reply to Trigger Email** to reply to the same email thread that started the Workflow.

    <Frame>
      <img src="https://mintcdn.com/cassidy/2kKOUhntNdt3MMyN/images/reference/reply-to-email-with-microsoft-outlook-img-3.png?fit=max&auto=format&n=2kKOUhntNdt3MMyN&q=85&s=b6aa0c5fbca7cb10816de6a0044b11ba" alt="Reply to Trigger Email toggle" width="1008" height="118" data-path="images/reference/reply-to-email-with-microsoft-outlook-img-3.png" />
    </Frame>
  </Step>

  <Step title="Enter reply to email (optional)">
    If **Reply to Trigger Email** is not enabled, enter an email address manually or use a variable from previous steps (such as the sender's email from a trigger).

    <Frame>
      <img src="https://mintcdn.com/cassidy/2kKOUhntNdt3MMyN/images/reference/reply-to-email-with-microsoft-outlook-img-4.png?fit=max&auto=format&n=2kKOUhntNdt3MMyN&q=85&s=9e87ba1cae46dc2f86ed124faaa7b627" alt="Reply to Email field with variable reference" width="1004" height="218" data-path="images/reference/reply-to-email-with-microsoft-outlook-img-4.png" />
    </Frame>

    <Frame>
      <img src="https://mintcdn.com/cassidy/2kKOUhntNdt3MMyN/images/reference/reply-to-email-with-microsoft-outlook-img-5.png?fit=max&auto=format&n=2kKOUhntNdt3MMyN&q=85&s=c3cec5675ad19629e12ce12e57d3fad9" alt="Searching for an email to reply to" width="1012" height="224" data-path="images/reference/reply-to-email-with-microsoft-outlook-img-5.png" />
    </Frame>
  </Step>

  <Step title="Toggle on reply all (optional)">
    Enable **Reply All** to send the reply to all recipients of the original email, including those in the CC field.

    <Frame>
      <img src="https://mintcdn.com/cassidy/2kKOUhntNdt3MMyN/images/reference/reply-to-email-with-microsoft-outlook-img-6.png?fit=max&auto=format&n=2kKOUhntNdt3MMyN&q=85&s=ed31ad6dab13e1db35415774873050f6" alt="Reply All toggle option" width="1004" height="136" data-path="images/reference/reply-to-email-with-microsoft-outlook-img-6.png" />
    </Frame>
  </Step>

  <Step title="Enter the email body">
    In the **Email Body** field, enter the content of your reply. You can reference variables from previous steps or the trigger to personalize the message.

    <Frame>
      <img src="https://mintcdn.com/cassidy/2kKOUhntNdt3MMyN/images/reference/reply-to-email-with-microsoft-outlook-img-7.png?fit=max&auto=format&n=2kKOUhntNdt3MMyN&q=85&s=599178ffe85b9e1395a224e6eb63a0cf" alt="Email Body field with variable reference" width="1008" height="530" data-path="images/reference/reply-to-email-with-microsoft-outlook-img-7.png" />
    </Frame>
  </Step>

  <Step title="Add attachments (optional)">
    Select from available variables to include as attachments, such as outputs from **Export as PDF** or **Export as Microsoft Word Document** actions.

    <Frame>
      <img src="https://mintcdn.com/cassidy/3d6b3JQqVZ3Bg1_p/images/reference/reply-to-email-with-microsoft-outlook-img-8.png?fit=max&auto=format&n=3d6b3JQqVZ3Bg1_p&q=85&s=e4684f3b2baf53a0f1c77f36721db0ec" alt="Attachments selector for the reply" width="1012" height="212" data-path="images/reference/reply-to-email-with-microsoft-outlook-img-8.png" />
    </Frame>
  </Step>

  <Step title="Configure optional fields">
    Click on the options under **Optional Fields** to configure additional settings like **To**, **Cc**, and **Bcc**, then fill out the corresponding fields.

    <Frame>
      <img src="https://mintcdn.com/cassidy/3d6b3JQqVZ3Bg1_p/images/reference/reply-to-email-with-microsoft-outlook-img-9.png?fit=max&auto=format&n=3d6b3JQqVZ3Bg1_p&q=85&s=b37e440c266cfd8e2b59bfe4dde70d7d" alt="Optional Fields section showing available options" width="1016" height="232" data-path="images/reference/reply-to-email-with-microsoft-outlook-img-9.png" />
    </Frame>

    <Frame>
      <img src="https://mintcdn.com/cassidy/2kKOUhntNdt3MMyN/images/reference/reply-to-email-with-microsoft-outlook-img-10.png?fit=max&auto=format&n=2kKOUhntNdt3MMyN&q=85&s=348f889f048ab7a16614525436ae3890" alt="Optional fields expanded with To, Cc, and Bcc" width="1016" height="766" data-path="images/reference/reply-to-email-with-microsoft-outlook-img-10.png" />
    </Frame>
  </Step>
</Steps>

## Related

<CardGroup cols={2}>
  <Card title="Send email with Outlook" icon="paper-plane" href="/integrations/microsoft-365/outlook/send-email">
    Send a new email from a Workflow.
  </Card>

  <Card title="Draft email with Outlook" icon="file-pen" href="/integrations/microsoft-365/outlook/draft-email">
    Create a draft email instead of sending immediately.
  </Card>

  <Card title="New email trigger" icon="envelope" href="/integrations/microsoft-365/outlook/new-email-trigger">
    Trigger a Workflow when a new email is received.
  </Card>

  <Card title="Outlook for Workflows" icon="envelope" href="/integrations/microsoft-365/outlook/workflows">
    See all Outlook Workflow triggers and actions.
  </Card>
</CardGroup>
