> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cassidyai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Zendesk

> Connect Zendesk to sync help center content and trigger Workflows from new or updated tickets.

The Zendesk integration lets you sync help center articles into your [Knowledge Base](/knowledge-base/overview) and automate ticket processing with [Workflows](/workflows/overview).

## What you can do

<CardGroup cols={2}>
  <Card title="Knowledge Base" icon="book" href="/integrations/zendesk/knowledge-base">
    Import Zendesk help center articles for AI-powered search and context.
  </Card>

  <Card title="Workflows" icon="diagram-project" href="/integrations/zendesk/workflows">
    Trigger Workflows from new or updated tickets and post comments back.
  </Card>
</CardGroup>