> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cassidyai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Invite team members

> Invite colleagues to your Cassidy workspace and manage pending invitations.

Add your team to Cassidy so they can collaborate on [Agents](/agents/overview), [Workflows](/workflows/overview), and your [Knowledge Base](/knowledge-base/overview). You can invite new members from anywhere in the app or from Organization Settings.

## Send invitations

<Steps>
  <Step title="Open the invite modal">
    You can invite team members from two places:

    * **Quick invite** — Click **Invite Members** in the sidebar.

    <Frame>
      <img src="https://mintcdn.com/cassidy/IidvkNl_ihp_r6SS/images/settings/invite-sidebar-button.png?fit=max&auto=format&n=IidvkNl_ihp_r6SS&q=85&s=a236124a6ee46931dddba8c8c15206db" alt="Sidebar menu showing the Invite Members button" width="1024" height="828" data-path="images/settings/invite-sidebar-button.png" />
    </Frame>

    * **Organization Settings** — Click your account name at the bottom of the sidebar, click the **gear icon**, go to **Team Members**, and click **Invite Team Members**.

    <Frame>
      <img src="https://mintcdn.com/cassidy/4vOVgS8tIBDNrgx6/images/settings/invite-team-members-page.png?fit=max&auto=format&n=4vOVgS8tIBDNrgx6&q=85&s=f79b7da38c53129dae5643dcc7f0925e" alt="Team Members page in Organization Settings with Invite Team Members button" width="1024" height="510" data-path="images/settings/invite-team-members-page.png" />
    </Frame>
  </Step>

  <Step title="Enter email addresses">
    Type one or more email addresses into the invite field. You can invite multiple people at once by separating emails with commas or pressing Enter after each one.
  </Step>

  <Step title="Assign roles">
    Choose one or more roles for each invitee. Roles control what the person can do in Cassidy.

    * **Viewer**: Basic access to shared resources.
    * **Member**: Standard access for regular team members.
    * **Admin**: Administrative access for managing team settings, integrations, users, and workspace configuration.
    * **Custom roles**: Workspace-specific privilege sets created by your team.

    <Tip>You can always change a user's roles later from Organization Settings. Start with the narrowest role that lets someone do their job.</Tip>
  </Step>

  <Step title="Add to groups (optional)">
    Select one or more [groups](/settings/roles-and-groups) to add the invitee to. Groups control which shared Agents, Workflows, Knowledge Base collections, chats, and meetings the user can access.
  </Step>

  <Step title="Send invites">
    Click **Send Invites**. Each invitee receives an email with a link to join your Cassidy workspace.

    <Frame>
      <img src="https://mintcdn.com/cassidy/IidvkNl_ihp_r6SS/images/settings/invite-members-modal.png?fit=max&auto=format&n=IidvkNl_ihp_r6SS&q=85&s=f73c75e790fc8f5c68aa5dea380b374b" alt="Invite Members modal with email, role, and groups filled in ready to send" width="779" height="342" data-path="images/settings/invite-members-modal.png" />
    </Frame>

    <Check>Invitations sent. You can track their status in Organization Settings under **Team Members**.</Check>
  </Step>
</Steps>

## Accept an invitation

When someone invites you to a Cassidy workspace:

<Steps>
  <Step title="Check your email">
    Look for an invitation email from Cassidy. Click the **Join** button in the email.

    <Frame>
      <img src="https://mintcdn.com/cassidy/IidvkNl_ihp_r6SS/images/settings/invite-email.png?fit=max&auto=format&n=IidvkNl_ihp_r6SS&q=85&s=e3bc5a2204ed14b962d79b3fd0e2ebc1" alt="Invitation email from Cassidy with Join button" width="797" height="605" data-path="images/settings/invite-email.png" />
    </Frame>

    <Tip>If you don't see the email, check your spam or junk folder. The sender can resend the invitation from Organization Settings if needed.</Tip>
  </Step>

  <Step title="Create your account or sign in">
    If you're new to Cassidy, create an account with the invited email address. When prompted during account creation, click the option to join the organization.

    <Frame>
      <img src="https://mintcdn.com/cassidy/IidvkNl_ihp_r6SS/images/settings/invite-join-org.png?fit=max&auto=format&n=IidvkNl_ihp_r6SS&q=85&s=f9bf4b32887ec8e9ea24954558bea894" alt="Account creation screen showing the option to join an organization" width="608" height="351" data-path="images/settings/invite-join-org.png" />
    </Frame>

    If you already have a Cassidy account and are logged in, a pop-up appears in the app asking you to accept the invite.

    <Frame>
      <img src="https://mintcdn.com/cassidy/IidvkNl_ihp_r6SS/images/settings/invite-popup.png?fit=max&auto=format&n=IidvkNl_ihp_r6SS&q=85&s=833a8cdfe0d8df925c0e4437b134386e" alt="In-app invitation pop-up for logged-in users" width="1917" height="979" data-path="images/settings/invite-popup.png" />
    </Frame>
  </Step>

  <Step title="Manage pending invitations">
    You can access your pending invitations by clicking your name in the sidebar and selecting **Pending Invitations**.

    <Frame>
      <img src="https://mintcdn.com/cassidy/IidvkNl_ihp_r6SS/images/settings/invite-pending-sidebar.png?fit=max&auto=format&n=IidvkNl_ihp_r6SS&q=85&s=3652de05d775e3a79edd2a9db39038f5" alt="Sidebar menu showing Pending Invitations option" width="651" height="562" data-path="images/settings/invite-pending-sidebar.png" />
    </Frame>
  </Step>

  <Step title="Accept or reject">
    In the Pending Invitations screen, click **Accept Invitation** to join the organization or **Reject Invitation** to decline.

    <Frame>
      <img src="https://mintcdn.com/cassidy/IidvkNl_ihp_r6SS/images/settings/invite-accept-reject.png?fit=max&auto=format&n=IidvkNl_ihp_r6SS&q=85&s=071b07e35fba8b3ca155e2f83b314c95" alt="Pending Invitations screen with Accept and Reject buttons" width="1597" height="266" data-path="images/settings/invite-accept-reject.png" />
    </Frame>
  </Step>

  <Step title="Switch between organizations">
    Once you've accepted, you can switch between organizations by clicking your account name at the bottom of the sidebar.

    <Frame>
      <img src="https://mintcdn.com/cassidy/4vOVgS8tIBDNrgx6/images/settings/invite-switch-orgs.png?fit=max&auto=format&n=4vOVgS8tIBDNrgx6&q=85&s=e57acfd96c5b6d7570c705ebf5fe5ed6" alt="Sidebar menu showing multiple organizations to switch between" width="651" height="560" data-path="images/settings/invite-switch-orgs.png" />
    </Frame>
  </Step>
</Steps>

## Manage invitations and members

From **Organization Settings** → **Team Members**, you can manage both pending invitations and existing members.

### Revoke a pending invitation

If you made a mistake or no longer want someone to join, click **Revoke Invitation** next to the pending invite.

<Frame>
  <img src="https://mintcdn.com/cassidy/IidvkNl_ihp_r6SS/images/settings/invite-revoke.png?fit=max&auto=format&n=IidvkNl_ihp_r6SS&q=85&s=549270109601d2a620b989781be8d5f4" alt="Pending invitation with Revoke Invitation button" width="1596" height="545" data-path="images/settings/invite-revoke.png" />
</Frame>

### Remove an existing member

For members who have already joined, click the **...** menu next to their name and select **Remove**, then confirm the action.

<Frame>
  <img src="https://mintcdn.com/cassidy/IidvkNl_ihp_r6SS/images/settings/invite-remove-menu.png?fit=max&auto=format&n=IidvkNl_ihp_r6SS&q=85&s=ddce946d8880eff56b6fc5301b18bd77" alt="Member row with ellipsis menu showing the Remove option" width="1270" height="400" data-path="images/settings/invite-remove-menu.png" />
</Frame>

<Frame>
  <img src="https://mintcdn.com/cassidy/IidvkNl_ihp_r6SS/images/settings/invite-remove-confirm.png?fit=max&auto=format&n=IidvkNl_ihp_r6SS&q=85&s=191579dd3d725a893acb4cb8f2df8f64" alt="Confirmation dialog for removing a team member" width="857" height="218" data-path="images/settings/invite-remove-confirm.png" />
</Frame>

<Warning>Removing a member is immediate. They will lose access to all shared resources in your organization. Any Agents or Workflows they own will remain but may need to be reassigned.</Warning>

## Next steps

<CardGroup cols={2}>
  <Card title="Assign roles and groups" icon="users-gear" href="/settings/roles-and-groups">
    Control what team members can do and which resources they can access.
  </Card>

  <Card title="Set up SSO" icon="key" href="/settings/sso">
    Let your team sign in with your identity provider.
  </Card>
</CardGroup>
