> ## Documentation Index > Fetch the complete documentation index at: https://docs.cassidyai.com/llms.txt > Use this file to discover all available pages before exploring further. # Conversation Lead Qualifier > Ensuring consistent, evidence-based qualification and scoring that improves forecast accuracy and pipeline hygiene while accelerating truly qualified deals by transcribing sales calls and extracting qualification signals. Conversation Lead Qualifier ## What does this mean? Ensures consistent, evidence-based qualification and scoring that improves forecast accuracy, coaching, and pipeline hygiene while accelerating truly qualified deals. Transcribes sales calls, extracts qualification signals via configurable frameworks (BANT, MEDDICC, SPICED), computes a weighted score, detects gaps, and writes structured fields (score, stage readiness, next steps, confidence) to the CRM with discrepancy flags. ## Workflow steps The Workflow activates automatically when a sales call ends—connected to your Gong integration or meeting recordings—capturing the full conversation for analysis. Cassidy processes the call recording and generates a complete transcript, preserving the nuances of the sales dialogue for accurate qualification analysis. The Workflow analyzes the transcript against your configured qualification framework—whether BANT, MEDDICC, SPICED, or a custom methodology—pulling out key signals like budget indicators, authority confirmation, timeline mentions, and pain points. Cassidy calculates a qualification score based on the extracted signals, weighting each criterion according to your sales methodology to produce an objective, evidence-based assessment of deal readiness. Cassidy identifies missing or weak qualification areas—flagging where reps need to dig deeper in follow-up conversations and surfacing discrepancies between stated and observed qualification signals. The Workflow writes structured fields directly to your CRM—including the qualification score, stage readiness assessment, recommended next steps, confidence level, and any discrepancy flags—keeping your pipeline data accurate and actionable. ## Related Create a custom Agent with tailored instructions and Knowledge Base access. Add your company documents so Agents can reference them.