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Monitoring account usage
Monitoring account usage

Track your credit and storage usage

Garrett Wilson avatar
Written by Garrett Wilson
Updated over a week ago

How to monitor credit and storage usage

  1. Open Organization Settings: Click on your name in the bottom left of the sidebar, then click the settings icon for your organization.

    *This option is only available if you're an Admin

  2. Navigate to Credits & Storage: In the Organization Settings window, click the Credits & Storage tab on the left side of the screen.

  3. Review usage details: In the Credits & Storage panel, you can view the following:

    • The number of Cassidy credits you've consumed during the current billing period.

    • The amount of knowledge base storage space you've used.

  4. Consider upgrading: If you're nearing your credit or storage limits, you may need to purchase additional credits or upgrade your subscription plan. Refer to the managing plans article for more information on changing your Cassidy plan.

Frequently Asked Questions:

  • How often is the account usage information updated?
    Account usage information is updated in real-time, allowing you to monitor your consumption patterns accurately.

  • What happens if I exceed my Cassidy credits or knowledge base storage limits?
    If you exceed your limits, certain features may become unavailable until you purchase additional credits or upgrade your plan. Contact Cassidy's support team at [email protected] for assistance.

By regularly checking your account usage in the Credits & Storage panel, you can effectively manage your organization's consumption of Cassidy credits and knowledge base storage. This proactive monitoring allows you to optimize resource usage and ensures uninterrupted access to Cassidy's powerful AI features.

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