Skip to main content

Connecting to Confluence

Integrate your Atlassian knowledge base with Cassidy

Jake Rosenthal avatar
Written by Jake Rosenthal
Updated this week

How to connect and import Confluence content to Cassidy

On-premise Confluence syncing is available with our Enterprise plans. Contact us for more details on setting up on-premise integrations.

Connecting your Confluence spaces to Cassidy allows you to seamlessly import and sync your knowledge base content. This integration enables you to leverage the power of AI-assisted search and analysis within Cassidy while maintaining your existing Confluence structure.

To connect your Confluence account to Cassidy, follow these steps:

  1. Access Account Settings: Click on your name in the bottom left of the sidebar, then click the settings icon next to your name.

  2. Navigate to Connected Apps: Once in the Account Settings, click "Connected Apps".

  3. Initiate Confluence connection: Click the "Connect Confluence" button to start the integration process.

  4. Log in to Atlassian: A popup window will appear, prompting you to log in to your Atlassian account if you are not already logged in.

  5. Accept access request: Review the access request and click "Accept" to grant Cassidy permission to access your Confluence spaces.

  6. Connection established: Once you have accepted the access request, your Confluence account will be connected to Cassidy.

    *If you ever need to disconnect the integration, simply click the Disconnect button.

  7. Import Confluence content: In the Cassidy Knowledge Base, navigate to the import section (see the importing from external apps & integrations article in the Knowledge Base collection for more information). Select the desired Confluence spaces, folders, or pages and click "Import" to bring your content into Cassidy.

    *Content from the selected space will now be imported to the Cassidy knowledge base and synced regularly (see the syncing integrations article for more information).
    ​

    *If you haven't already connected the Confluence app, you can also initiate the connection process directly from the import section in the knowledge base.

By following these steps, you can seamlessly connect your Confluence account to Cassidy, enabling you to import and sync your valuable knowledge base content. This integration empowers your team to leverage Cassidy's AI capabilities while maintaining the familiarity and structure of your Confluence spaces.

Did this answer your question?