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MCP (Model Context Protocol) lets you connect Agents to virtually any external system through standardized tool interfaces. Unlike native integrations that are pre-built, MCP servers let your team expose custom internal systems, databases, or APIs as tools that Agents can use during conversations. Cassidy’s MCP implementation is admin-controlled. Only admins can register servers, access is scoped per user or group, and every tool carries its own permission setting. All actions are logged and data retrieved through MCP is accessed in real time, never stored.

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Set up MCP servers

Register MCP servers, configure permissions, and add them to your Agents.