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You can connect multiple accounts from the same platform — for example, two Google Drive accounts or separate Notion workspaces — to import data from each into your Knowledge Base.
Cassidy allows one active connection per integration at a time. To import from a second account, disconnect the first, connect the new one, import its content, then reconnect the original if needed.

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Import from multiple accounts

1

Connect the first account

Follow the integration’s setup guide to connect your first account. For example, see the Google Drive or Notion integration pages.
2

Import the documents you need

Go to your Knowledge Base, click Add, select the integration, and import the files or folders you need from this account.
3

Disconnect the first account

Go to Settings > Connected Apps, find the integration, and click Disconnect.
Disconnect the current account before connecting a new one to avoid conflicts. All previously imported documents remain in your Knowledge Base after disconnecting.
4

Connect the next account

Return to Settings > Connected Apps and click Connect for the same integration. Sign in with the second account credentials and authorize access.
5

Import from the new account

Go back to your Knowledge Base, click Add, and import the documents you need from the second account.
6

Repeat for additional accounts

Repeat the disconnect-and-reconnect process for any additional accounts you need to import from.
All previously imported documents remain in your Knowledge Base even after you disconnect the account they came from. You only need the connection active to import new content or sync updates.

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Next steps

Integrations overview

See all available integrations and how to connect them.

Knowledge Base overview

Learn how to organize and manage your imported content.