What you can do
Knowledge Base
Import ServiceNow knowledge articles and catalog items for AI-powered
search.
Agent Connector
Query and manage ServiceNow records in real time from your Agents.
Integrations
ServiceNow
Connect ServiceNow to import knowledge articles and let Agents query service records.
Connect ServiceNow to Cassidy to import knowledge base articles and service catalog items into your Knowledge Base, and enable Agent Connectors for real-time record queries.