What you’ll learn
- How to define a use case by its input, transformation, and output
- How to prioritize frequent, patterned work with a clear definition of done
- How to separate meaningful human judgment from moving, formatting, summarizing, or drafting information
Put it into practice
1
Define the task
Describe the task in one sentence. Include what starts it and what a completed result looks like.
2
Measure the opportunity
Record how often the task happens, how long it takes, and where people add meaningful judgment instead of simply transforming information.
3
Choose a focused starting point
Pick a frequent task with a clear output that uses information your team already has. Build a prototype, gather feedback, and refine it.
Related learning
Browse Cassidy use cases
Explore practical ideas organized by business function.
Set up your Knowledge Base
Add the company context behind your use case.