What you’ll learn
- Why specific instructions produce more reliable responses
- Where prompts live in Agent instructions, chat messages, and Workflow Actions
- How role, process, output format, constraints, and examples clarify the result
- How to tell Cassidy what to do when important information is missing
Put it into practice
1
Choose where the prompt belongs
Put consistent behavior, such as role, process, tone, and rules, in Agent instructions. Put task-specific requests and context in chat messages or Workflow inputs.
2
Describe a good result
Define the role, process, output format, and constraints. Add one strong example when it explains your expectations more clearly.
3
Test and refine
Tell Cassidy to ask a question or flag a gap instead of guessing. Test several realistic requests, then make examples or boundaries more specific when results vary.
Keep learning
Write effective prompts
Use a complete framework for clear, reliable prompts.
Build and configure an Agent
Apply prompt techniques to Agent instructions.
Build a Workflow
Use prompts with variables and repeatable Actions.
Build your first Skill
Turn clear instructions into a reusable playbook.