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Turn an Agent reply into something you can click, filter, and submit instead of something you only read.
Widgets is a beta feature that Cassidy enables for selected teams. If you don’t see Widgets in your chat tools menu, contact your Cassidy representative.

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What you’ll learn

  • What Widgets are and when they work better than a plain text reply
  • How to turn on Widgets for a chat or an Agent
  • How to ask an Agent for a Widget, and how to adjust it in plain language
  • What happens to your selections when you submit a Widget

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Put it into practice

1

Turn on Widgets

In a chat, open the tools menu beside the chat input and select Widgets. To make it permanent for an Agent, add Widgets under Capabilities in the Agent editor and publish.
2

Ask for a Widget by name

An Agent only creates a Widget when you ask for a widget or interactive widget. Describe the decisions, fields, or filters you need, such as Create an interactive widget that lets me review these answers and approve or correct each one.
3

Interact and submit

Click, filter, type, or attach files inside the reply. When you submit, your selections go back to the same conversation and the Agent continues from them.
4

Refine it

Ask for changes in plain language, such as adding a filter or showing the source for each answer. The Agent updates the Widget.

Use Widgets in Agent chats

Read the full guide with examples and what to expect.

Artifacts

Build a larger, persistent dashboard, report, or prototype instead.

Chat with an Agent

Learn how to use files, voice mode, and other chat features.

Build your first Skill

Package a reusable Widget so your team gets the same experience every time.