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Meeting comments let your team annotate recordings directly — highlight a moment in the transcript, ask a question, flag an action item, or loop in a teammate with an @-mention. Comments appear in a panel on the meeting detail page alongside the transcript and summary.

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Leave a comment

1

Open the meeting

Navigate to Meetings in the left sidebar and click the meeting you want to comment on.
View meeting page
2

Write your comment

Click the comment input at the bottom of the panel and type your message. Press Enter or click the send button to post it.
Comment input field at the bottom of the Comments panel with the send button
3

Reply to a comment (optional)

Hover over any comment to reveal action buttons in the top right. Click the Reply button (arrow icon) to open a reply input directly below that comment, then press Enter to post your reply. Click the X to dismiss without posting.
Comment with the reply input open below it, indented with a vertical border
Press Shift + Enter to add a line break inside a comment without submitting it.

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Anchor a comment to a transcript moment

You can link a comment to a specific section of the transcript so teammates can jump directly to that part of the recording.
1

Open the Transcript tab

Click the Transcript tab in the main panel to see the full conversation with speaker labels.
2

Select a transcript range

Click and drag to highlight the transcript text you want to comment on. A Comment button appears above your selection.
Transcript with highlighted text and a Comment button appearing above the selection
3

Add your comment

Click Comment. The selected transcript range appears as a tag in the comment input. Type your message and press Enter to post it.
Comment input showing a transcript range tag attached to the comment
When a comment is anchored to a transcript range, it shows a transcript snippet tag below the comment text. Clicking the tag jumps the video and transcript to that moment in the recording.
Posted comment with a clickable transcript range tag linking to the recording moment

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Mention a teammate

Type @ in the comment input to mention a team member. Cassidy autocompletes from your organization’s users as you type.
Comment input showing the @-mention autocomplete dropdown with team member names
If the person you’re mentioning doesn’t have access to the meeting, Cassidy prompts you to share the meeting with them before inserting the mention. You can choose to share or cancel.
Dialog prompting to share the meeting with a teammate who doesn't have access before mentioning them
You need edit permission on the meeting to share it with someone directly from a mention. If you don’t have edit permission, the mention is cancelled and you’ll see a message letting you know.
Mentioned users receive an email notification linking directly to the comment. See Email notifications below.

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Delete a comment

You can only delete your own comments. Hover over the comment and click the Delete button (trash icon) in the top right. A confirmation dialog appears before the comment is removed.
Delete comment confirmation dialog asking to confirm removal
If a comment has active replies, deleting it shows This comment was deleted as a placeholder so the thread context is preserved. The placeholder disappears once all replies are also deleted.

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Email notifications

Cassidy sends email notifications to keep the conversation moving without requiring everyone to watch the page. Who gets notified: Anyone who has posted a comment or been @-mentioned in the thread. The person who just posted is never notified of their own comment. What triggers a notification: Any new comment or reply in a meeting thread where you’ve participated or been mentioned. @-mentions are highlighted in the email so it’s clear when you’re being called out directly. What the email contains: The comment text, the meeting title, and a direct link that opens the meeting on the Transcript tab with the relevant comment highlighted.

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Manage notification preferences

To opt out of comment email notifications:
  1. Click your avatar in the bottom left and select Account Settings.
  2. Go to Notifications.
  3. Toggle off Meeting comment emails.
Account Settings Notifications page with the Meeting comment emails toggle

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Comments on clips

Comments work the same way on meeting clips. Open a clip from the meeting detail page and use the Comments panel to leave notes anchored to the clip’s transcript. Clips have their own separate comment thread from the parent meeting. Notifications for clip comments follow the same rules as meeting comments.

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Next steps

Get started with Meetings

Connect your calendar and start recording.

Share a meeting

Control who can view and edit your meetings before mentioning teammates.

Automate with Workflows

Trigger Workflows automatically when a meeting ends.

Chat with your meetings

Ask questions across your full meeting library using the Meetings Connector.