Import CSV files or use Smart Import to extract data from unstructured documents and run a Workflow across an entire dataset.
Bulk runs let you execute a Workflow many times in parallel — once per row in a dataset. This is ideal for tasks like generating personalized emails for a list of contacts, enriching CRM records, or processing a batch of support tickets.
Prerequisite: You need a published Workflow with a Manual trigger. The trigger’s input fields define the columns in your bulk run dataset.
Navigate to the Workflow you want to run in bulk and click the Bulk Run tab.
2
Create or rename a view
Click the dropdown menu and select Create New View, then give it a descriptive name (e.g., “Q1 Leads” or “Support Backlog”). You can also rename the default untitled view.
You can create multiple views for the same Workflow to keep different datasets organized.
There are two ways to populate your bulk run view: CSV Import for structured tabular data, and Smart Import for unstructured files like PDFs, images, or messy spreadsheets.
CSV Import
Smart Import
Use CSV Import when your data is already organized into rows and columns.
1
Click Import CSV
At the bottom of the Bulk Run view, click the Import CSV button.
2
Upload your file
Select a CSV file from your computer or drag and drop it into the upload area.
3
Map columns to variables
Cassidy maps each CSV column to the corresponding trigger input variable. Review the mappings and adjust if needed, then click Import.
4
Review the imported rows
Your rows appear in the bulk run table. Verify the data looks correct before running.
Use Smart Import when your data lives in unstructured documents, messy spreadsheets, PDFs, or images. Cassidy’s AI extracts structured data from the file automatically.
1
Click Smart Import
At the bottom of the Bulk Run view, click the Smart Import button.
2
Upload your file
Select the file from your computer or drag and drop it. Smart Import supports documents, spreadsheets, PDFs, images, and other common file types.
3
Extract data
Click Extract Data. Cassidy’s AI reads the file and produces structured rows mapped to your Workflow’s trigger inputs.
4
Review and refine
Check the extracted rows. You can edit individual cells, delete rows, or click Try Again with additional instructions if the extraction needs improvement.
5
Save and import
When the data looks correct, click Save & Import to add the rows to your bulk run view.
You can also add rows manually by clicking into the table and typing values directly.