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Documentation Index

Fetch the complete documentation index at: https://docs.cassidyai.com/llms.txt

Use this file to discover all available pages before exploring further.

The usage dashboard in Organization Settings gives you a real-time view of your team’s consumption across credits, Knowledge Base storage, Meeting hours, and more. Use it to spot trends, identify heavy users, and make informed decisions about your plan.

View your usage dashboard

1

Open organization settings

Click your account name at the bottom of the sidebar, then click the gear icon next to your organization name.
2

Go to Usage

In the left sidebar, click Usage. The dashboard shows key metrics for your organization:
Usage dashboard showing credit usage, storage, and meeting hours

What you can track

MetricWhat it measures
Credits usedTotal AI credits consumed this billing period
Knowledge Base storageTotal storage used by uploaded documents and imported content
Meeting hoursTotal hours of Meetings recorded this billing period
Monthly Cassidy ActionsEvery time an Agent uses a tool or a Workflow runs an action this billing period
Monthly active workflowsWorkflows that have been run regularly this billing period
Monthly active agentsCustom Agents with consistent chat activity this billing period
Usage data updates in real time. Refresh the page to see the latest numbers.

What happens when you exceed limits

Limit exceededWhat happens
CreditsAI-powered features (Agent chats, Workflow runs) are temporarily unavailable until credits reset or you upgrade
StorageYou won’t be able to upload new documents until you free up space or upgrade your plan
Meeting hoursMeeting recording is disabled until hours reset or you upgrade
If your team is consistently hitting limits, consider upgrading your plan for higher allocations. See Manage plans.

Next steps

Credit usage alerts and limits

Set up automatic alerts and per-user spending caps.

Manage credits

Understand how credits work and explore options for getting more.