Skip to main content
Admins can set a default Workflow failure notification frequency for the organization. This default applies to members who have not chosen their own setting. Members can override it anytime from Account Settings.
Only admins can change the organization default. New organizations start with Workflow failure notifications Off until an admin chooses a different frequency.

​
Set the organization default

1

Open organization settings

Click your account name at the bottom of the sidebar, then click the gear icon next to your organization name.
2

Go to Workflow Notifications

Under Notifications in the left sidebar, click Workflow Notifications.
Screenshot needed: Organization Settings sidebar with Notifications → Workflow Notifications selected, showing the Failure Notifications frequency options.
3

Choose a default frequency

Select how members should be notified when Workflows they create fail:This setting does not change members who already saved a personal default. It only fills in the value for members who have not chosen one yet.
4

Save

Click Save to apply your changes. The Save button only becomes active after you’ve made at least one change.

​
How member overrides work

Members can still choose their own default from Account Settings → Notifications. Saving a personal option overrides the organization default. Members can also reset back to the organization default from that page. To subscribe to failures on specific Workflows, including Workflows they did not create, members can add custom subscriptions. See Set up failure notifications.

Set up failure notifications

Choose personal notification defaults and subscribe to specific Workflows.

Manage roles and groups

Control who can manage organization settings.