Add Cassidy to your iPhone or Android home screen so Chat opens like an app. Chat with Agents, continue conversations, and run Workflows from your phone.
You can chat with your Agents from your phone. Add Cassidy to your home screen so it opens like an app — with its own icon, and without the browser address bar.On your phone, Cassidy Chat is the full experience: start and continue conversations, switch Agents, attach files, use voice, and run Workflows. Use a desktop browser to build Agents, edit Workflows, and manage your Knowledge Base.
Sign in at app.cassidy.ai on your phone first, then follow the steps for your device.
iPhone
Android
Use Safari. Other iPhone browsers may not add Cassidy as an app.
1
Open Cassidy in Safari
Open Safari and go to app.cassidy.ai. Sign in if you aren’t already.
2
Open the share sheet
Tap the ••• button in the Safari toolbar, then tap Share.If you already see a Share button — a square with an arrow pointing up — tap that instead.
3
Choose Add to Home Screen
The share sheet opens with apps like Messages and Mail. Scroll down and tap Add to Home Screen.If you don’t see that option, scroll to the bottom, tap Edit Actions, and add Add to Home Screen.
The share sheet when it first opens
Scroll down to Add to Home Screen
4
Add Cassidy
Confirm the name Cassidy. If you see Open as Web App, leave it turned on so Cassidy opens like an app instead of a Safari tab.Tap Add. The Cassidy icon appears on your home screen.
5
Open Cassidy from your home screen
Tap the Cassidy icon. Chat opens without the Safari address bar.
Cassidy is on your home screen and opens like an app.
These steps also work on iPad. Add Cassidy from Safari, then tap the icon
on your Home Screen or in the Dock.
Use Chrome. After you tap Install and create shortcut, Chrome may ask whether
to Install Cassidy or Create shortcut. Choose Install.
1
Open Cassidy in Chrome
Open Chrome and go to app.cassidy.ai. Sign in if you aren’t already, then tap the three-dot menu in the top-right corner of Chrome.
2
Tap Install and create shortcut
Tap Install and create shortcut. Some phones show Add to Home screen or Install app in this menu instead. If you see Install app, tap that, then skip the next step.
3
Choose Install
If Chrome asks how to add Cassidy, tap Install. Don’t choose
Create shortcut — shortcuts open in Chrome with the address bar.
4
Confirm
Review the Cassidy name and icon, then tap Install.
5
Open Cassidy from your home screen
Tap the Cassidy icon on your home screen or in your app drawer. Chat opens without the Chrome address bar.
Cassidy is installed and opens like an app.
Firefox and Samsung Internet can also add Cassidy to your home screen from
their menus. Look for Install or Add page to Home screen.
Make sure you’re in Safari, not Chrome or an in-app browser (for
example, a link opened from Slack or Gmail). Open app.cassidy.ai
in Safari itself.Also avoid Private Browsing. Close the private tab, open a regular Safari
tab, and try again.If the action still doesn’t appear, open the share sheet, scroll to the
bottom, tap Edit Actions, and add Add to Home Screen.
Cassidy opens in the browser instead of like an app
On iPhone, delete the home screen icon, add Cassidy again, and leave Open
as Web App turned on.On Android, choose Install instead of Create shortcut if Chrome
asks.
I'm asked to sign in every time
Sign in at app.cassidy.ai in a regular browser tab
first, then add Cassidy to your home screen again. Private or incognito
tabs won’t keep you signed in.
