Use Zendesk as both a trigger and a destination in your Workflows. Fire a Workflow when a ticket is created or updated, then post comments back automatically.Documentation Index
Fetch the complete documentation index at: https://docs.cassidyai.com/llms.txt
Use this file to discover all available pages before exploring further.
Triggers
New ticket
Start a Workflow when a new ticket is created.
Updated ticket
Start a Workflow when a ticket is updated.
Actions
Add comment
Add an internal note or public reply to a ticket.