The Connector accesses SharePoint live during a conversation. To import and
index selected content for ongoing AI-powered search, use SharePoint for the
Knowledge Base.
Set up the SharePoint Connector
1
Navigate to your Agent
Go to Agents and select the Agent you want to configure.

2
Open the Connectors section
Click the Setup tab and scroll to the Connectors section.

3
Add the SharePoint Connector
Click + Add Connector, search for SharePoint, and click + Add.

4
Choose a connection method
Select how people will authenticate:
- Each user connects their own account (recommended) — each person signs in with their own Microsoft account and keeps their existing SharePoint access.
- Use one SharePoint account — everyone you authorize uses the same Microsoft account.

5
Set up the connection
If you choose Use one SharePoint account, select an existing connection
under Choose the SharePoint account, or connect a new account by signing
in to Microsoft and approving access to SharePoint. Then choose the people
and groups who can use it.

6
Configure action permissions
Choose whether each group of actions is always allowed, requires approval,
or is disabled.
- Browse & Read Documents and Read Lists are always allowed by default.
- Manage Documents, Manage List Items, Share Documents, and Delete / Archive are disabled by default.
7
Enable the Connector
Click Add to enable the Connector for this Agent.
8
Start a conversation
Open Chat and select the Agent with the SharePoint Connector. People
using their own accounts are prompted to connect SharePoint the first time
the Agent needs it.Try prompts such as:
- “Find the latest onboarding documents in SharePoint.”
- “Summarize the open requests in the Facilities list.”
- “Upload this generated report to the Quarterly Reviews folder.”
Connect SharePoint for yourself
To use SharePoint in any chat, open Customize → Connectors, find SharePoint, and click Connect. See Add a Connector for yourself.What the Agent can do
- Discover accessible sites and document libraries.
- Search for documents and browse files and folders.
- Read files and modern SharePoint site pages.
- Discover lists, inspect columns, and retrieve list items.
- Upload files, create folders, and create or update list items when enabled.
- Create document sharing links when enabled.
Monitor SharePoint actions
When an Agent uses the SharePoint Connector, expand the action in the response to review its input, result, and approval status.Data security
The Connector uses the permissions of the connected Microsoft account. SharePoint continues to enforce that account’s access to sites, libraries, documents, and lists. Cassidy also applies the Connector action permissions configured for the Agent or organization.Next steps
Connectors overview
Learn how Agent Connectors, account connections, and action permissions
work.
SharePoint Knowledge Base
Import selected SharePoint content for AI-powered search.
SharePoint Workflows
Automate repeatable SharePoint file and list tasks.