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Pause a Workflow before continuing to the next step. Use this to add delays between steps — for example, waiting before sending a follow-up email, spacing out API calls, or scheduling an action to run at a specific time.
1

Add the action

In the Workflow builder, click + between blocks and select Wait/Delay from the action library.
Action library with Wait/Delay selected
Wait/Delay action added to the Workflow
2

Select the wait mode

Choose between two wait options:
  • Wait for a specific duration — Pause the Workflow for a set amount of time
  • Wait until a specific date and time — Pause the Workflow until a particular date and time is reached
3

Configure duration settings

If you selected Wait for a specific duration:
  1. Duration — Enter a number or reference a variable from previous steps using #
  2. Unit — Choose the time unit from the dropdown: seconds, minutes, or hours
The maximum wait duration is 30 days.
Duration configuration with value and unit fields
4

Configure date and time settings

If you selected Wait until a specific date and time:
  1. Reference Date — Select the target date using the date picker, or click the pencil icon to enter it directly. You can reference variables from previous steps or the trigger using #.
Reference Date field with date picker
Reference Date entered via variable
  1. Offset — Choose when to resume the Workflow relative to the reference date:
    • At that time — Resume exactly at the specified date and time
    • Before — Resume a set amount of time before the reference date
    • After — Resume a set amount of time after the reference date
For the Before and After options, enter the offset Duration and select the Unit (seconds, minutes, or hours).
Offset configuration with Before/After options
When the Workflow is paused, a waiting status indicator appears on the step. Once the wait period completes, the Workflow continues to the next action automatically.
Waiting status indicator on the paused step
Wait completed and Workflow resumed