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Stop a Workflow from continuing if one or more conditions are not met. Use this to gate execution — for example, only proceed if a support ticket is marked as high priority, or if a sentiment analysis returned “Negative.”
1

Add the action

In the Workflow builder, click + between blocks and select Only Continue If from the action library.
Action library with Only Continue If selected
Adding the Only Continue If action between blocks
2

Add a condition

Click Add Condition and configure:
  1. Field — The variable to evaluate (from a previous step or the trigger)
  2. Operator — The comparison type (Equals, Contains, etc.)
  3. Value — The value to compare against
Add Condition button
Condition builder with field, operator, and value filled in
For example: If #Analyze Sentiment of Ticket contains Negative, continue.
3

Add more conditions (optional)

Click Add Condition to add additional conditions. All conditions must be met for the Workflow to continue. If any condition fails, the Workflow stops.
Need different branches instead of just stop/continue? Use Paths to route your Workflow down different paths based on conditions.